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Included Web Applications
 lick a category below to view the choices of web applications available to you when you host with Catalyst.
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Homepage
Support forum
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Crafty Syntax Live Help
A Live Help chat system featuring monitor your visitors, proactively open a chat session, multiple chat sessions, referer tracking, page view tracking, multiple operators, canned responses/images/URLs, multiple departments each with different icons, leave a message.
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Homepage
Support forum
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Help Center Live
Very powerful all-in-one help center including Live Help, Support Tickets and FAQ. Features include unlimited operators/departments, monitor visitors, initiate chat, collect visitor's information, track visitor's footprint, autosave chat transcripts, canned messages, leave a message, auto-assign tickets to operators, unlimited FAQ topics.
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Homepage
Support forum
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osTicket
A Support Tickets system featuring email piping, pop3 login, unlimited email addresses, admin/staff/user panels, avoid autoresponder loops, limit maximun tickets user can have opened, accept attachments and limit size, pager alerts for admin.
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Homepage
Support forum
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PHP Support Tickets
A simple, one-admin Support Tickets system featuring self-registering, emailing to admin, attachments.
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Homepage
Support forum
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Support Logic Helpdesk
A Support Tickets system featuring multiple email addresses, admin/staff/user panels, canned responses, HTML tags support, email limit on a per user/day basis, attachments.
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Term of the Moment
Hypertext:
A term coined by Ted Nelson around 1965 for a collection of documents containing cross-references, which with the aid of an interactive browser program, allow the reader to move easily from one document to another.
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